Terms and Conditions

1. Booking & Deposit

A £10.50 deposit is required to secure your appointment. This deposit total will be deducted from your total service cost.

Please ensure you have completed all required consultation forms before your appointment. These help me provide you with the safest and best possible service.

2. Cancellation and Rescheduling

If you reschedule your appointment within less than 24 hours notice, this will result in loss of your deposit.

Cancellations made within less than 24 hours notice will result in loss of 50% the total service amount.

No-shows will be required to pay the full 100% service amount.

This will be charged to your card via the booking system. Unfortunately, failure to pay ANY fees will result in being banned and blocked.

3. Payment

Payment is due at the end of your appointment.

I accept cash, card (Apple/google pay), and bank transfer.

Your £10.50 deposit will be deducted from the total amount due.

4. Health and Safety

Please do not attend your appointment if you are feeling unwell. Contact me to reschedule - I'd rather you get better than risk spreading illness and making yourself feel worse!

For some brow or lash treatments, a patch test may be required at least 48 hours before your appointment. Failure to complete a required patch test will result in cancellation of your service.

Please inform me of any medical conditions, allergies, or concerns before your treatment begins.

My cabin is a small space not suitable for children. Please arrange childcare unless absolutely necessary.

Please ensure the area that is going to be treated is clean before your appointment.

Please use the toilet before you come to your appointment as it is inside the house. This keeps us both safe from germs, doesn’t disturb our service time and as there are vulnerable people inside the home it just makes me feel more comfortable knowing they’re safe and comfortable. However if necessary, you may use the toilet just feel free to ask and I can take you in.

5. Refunds and Corrections

No refunds are given for completed services.

If there is a fault with your treatment, please contact me within 3 days. I will attempt to fix the issue at no charge.

If I cannot fix the issue, I may offer a partial refund of up to 50% of the treatment cost at my discretion.

If you need a nail fix after 3 days, you will be charged.

6. Data Protection

Your personal information is collected solely for booking purposes and managing your appointments.

I will not share your information with third parties without your consent.

You can request to see or delete your information at any time by contacting me.

7. General Terms

Beauty By Liv reserves the right to refuse service to anyone.

These terms may be updated from time to time. You will be notified of any significant changes.

By booking an appointment, you agree to these terms and conditions.